Multi-factor Authentication

Set up the Microsoft Authenticator

JCC's Microsoft multi-factor authentication (MFA) system adds additional security to your JCC accounts by requiring additional verification. When you log into a JCC account, you may be prompted to approve your request through your Microsoft Authenticator app.

Use both your phone and computer to complete the process.

Sign into your JCC account

  1. On your computer, go to Microsoft My Sign-Ins.
  2. Enter your JCC email address (if you have one with @mail.sunyjcc.edu, use it) and select Next.
  3. Enter your JCC password and select Sign in.

Download the Microsoft Authenticator app

  1. On your computer, select Next.
  2. On your phone, Install the Microsoft Authenticator app.  
  3. On your computer, select Next.

Set up the Microsoft Authenticator app

  1. On your phone, open the app and select Allow for notifications.
  2. Select Accept.
  3. Select Continue.
  4. Select Add work or school account.
  5. Select Scan a QR code.
  6. On your computer, select Next. You will get a QR code to scan with your app.
  7. On your phone, scan the QR code.
  8. On your computer, select Next. You will get a code to put into your app.
  9. On your phone, enter the code and select Yes.
  10. Enter the default unlock method to approve the sign-in (biometrics, passcode, etc.).
  11. On your computer, the authentication is approved. Select Next to finish the process.