About Brightspace

JCC's Microsoft multi-factor authentication (MFA) system is used to log in to many of JCC’s information technology systems, such as Brightspace and Degree Works. You can use the Microsoft Authenticator on your smartphone, text message verification, or phone call verification.

Microsoft Authenticator installation (first-time):

1. Go to the Microsoft My Sign-Ins portal.
2. Enter your JCC email address (if you have one with @mail.sunyjcc.edu, use it) and select Next.
3. Enter your JCC password and select Sign in.
4. Select Next on the More information required screen.
5. This will bring you to a Keep your account secure screen with Microsoft Authenticator. It will give you directions on installing the Microsoft Authenticator app on your smartphone. Once downloaded and installed, select Next.
6. You will be at a screen that shows directions to set up the app. In the app, add an account and select Other. Then select Next.
7. You will see a QR code that you will use the app on your phone to scan.
8. Once you scan, it will show a six-digit code under your account in the Microsoft Authenticator app.
9. Enter the code and select Next.
10. Select Done.
11. To set up push notification authentication, continue to follow directions (recommended).

Microsoft Authenticator update to push notifications:

1. Go to the Microsoft My Sign-Ins portal.
2. Enter your JCC email address (if you have one with @mail.sunyjcc.edu, use it) and select Next.
3. Enter your JCC password and select Sign in.
4. Select Security info.
5. Select Add sign-in method, then select Authenticator app, then select Add.
6. Follow on-screen directions if you haven’t installed Microsoft Authenticator app, then select Next.
7. If prompted, allow notifications. Then add an account, and select Work or school, then select Next.
8. Use the Microsoft Authenticator app to scan the QR code. This will connect the Microsoft Authenticator app with your account. After you scan the QR code, select Next.
9. It should ask you to approve a push notification. Once complete, select Next.
10. You are finished.

Using multi-factor authentication:

1. From time to time, when you log in to a JCC information system from any device, you will be prompted to approve your sign-in request through your Microsoft Authenticator app.
2. Select the push notification and select Approve.
3. You will be authenticated, and your login will be completed.

More information:

• Microsoft: What is Multifactor Authentication
• Microsoft: Setup your Microsoft 365 sign-in for multi-factor authentication
• Microsoft: Sign in to your work or school account using your two-step verification method