This certificate program provides the student with skills necessary to prepare for immediate employment in an office position. Training is available for those who have had no office preparation and for students with limited office skills who desire to enhance or update present skills. The program may also offer short-term training and development to those who may be seeking a career change or return to the job market. The ability to solve problems will be stressed throughout the certificate program. This certificate provides a basic core of work that may be applied toward the associate degree requirements. Students often combine this certificate with two-year associate degree programs from other areas. The combination enhances employment opportunities.

Program is available online.

Not quite what you were looking for? Check out our associate's degree in office technology.

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Minimum program credit hours: 31

Program Codes
Degree Option
Hegis Code
Curriculum Code
General Requirements
12 credit hours
ENG 1530: English Composition II3
Core Requirements
19 credit hours
CSC 1560: Microcomputer Applications I4
BUS 1360: Keyboarding/Word Processing3
BUS 1410: Accounting Fundamentals3
BUS 1420: Office Procedures3
BUS 1500: Introduction to Business3
Program Student Learning Outcomes

Upon completion of the program, students will be able to:

  1. Demonstrate proficiency in computer usage and word processing skills.
  2. Recognize and respond effectively to verbal, nonverbal, and written communications.
  3. Recognize the importance of ethical behavior in the workplace.
  4. Demonstrate the ability to effectively manage records.

Transfer Agreements

Our courses and programs are designed to give you a strong foundation in your area of study. But we know that for many of you, your time at JCC is just the first step in your educational journey. And when it's time for you to take your next step, that strong foundation, coupled with the wide variety of transfer agreements we maintain with several top colleges and universities, will help make your transfer process as smooth as possible. Learn More
It is important when planning your transfer to talk with your advisor about the specifics of each four-year college or university. 

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Jeanne Johnston, Director, Health Information Technology/Office Technology
Jeanne JohnstonDirector, Health Information Technology/Office Technology217 TECH, Cattaraugus County Campus716.376.7584Contact | Full Profile ▸