Strategic Planning

Planning through strategic directions and core values: 2019-2022

Jamestown Community College is committed to fulfilling our mission through our strategic directions and core values.

Strategic directions

  • Reimagine academic and workforce programs: JCC will ensure each of its degree, certificate, and workforce readiness programs are cutting-edge, relevant, vital, and of superior quality.
  • Improve enrollment, retention, and completion: JCC will use proven strategies and national models (i.e. Guided Pathways and Completion By Design) to guide its enrollment, retention, and completion efforts, adopt technologies designed  to deliver personalized customer service, and focus human intervention where it is most beneficial to students. Programs will be marketed appropriately within the region and beyond JCC’s service area.
  • Provide on-track advising: JCC will track and support the progress of each student at key milestones from application through graduation.
  • Prepare for a more diverse and global student body: JCC will develop new opportunities for working students, first generation students, students of color, international students, student athletes, and residence hall students.  
  • Modernize the operating budget and the fundraising strategy: JCC will develop and implement a comprehensive, future-focused financial plan that maximizes resources and positions the college for stability and predictability in its fundraising, budgeting, and planning functions.
  • Develop a culture of exceptional customer service: JCC will enhance its reputation as an exceptional, inclusive, innovative, and exciting place to work and learn.
  • Build collaboration around shared goals: JCC will leverage its assets with public and private partner agencies and organizations in the region to achieve shared goals.

Core values

  • Viable, current, quality programs (academic and workforce)
  • Exceptional customer service
  • Resource stewardship
  • State-of-the-art technology and equipment
  • Transparent data-informed decisions
  • Community focus
  • Priority on partnerships
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