JCC fulfills its mission through a commitment to core values

Jamestown Community College is committed to fulfilling its mission with a focus on careful planning, assessment of effectiveness, and continuous improvement based on results of assessment. The mission is achieved through the implementation of the core values. 

The college addresses each of the core values with a proactive approach, an entrepreneurial spirit, and a commitment to open communications throughout the college and community. The core values are operationalized through the strategic plan, which consists of the strategic institutional directions and the division plans.

Strategic planning 2018-19

Core values

Jamestown Community College will achieve its mission through the implementation of these core values. The college addresses each of them with a proactive approach, an entrepreneurial spirit, and a commitment to open communications throughout the college and community.

Academic Excellence

The college provides students with a challenging, multi-dimensional, and outcomes-based learning environment. Within an academic context which emphasizes learning how to learn, students acquire general and specific knowledge as well as discipline, basic and career skills. Students receive assistance in identifying the goals, values and attitudes that will prepare them for transfer, work, and/or an enriched personal life.

Student-Centered Environment

The college develops and promotes a safe environment in which student success is the focus of all endeavors, with the entire college community dedicated to this end. The college community is committed to engaging students in the academic environment both within and outside the classroom, and seeks to foster a campus climate in which all members of the college community recognize the importance of engaging with students and with each other to support student success.

Robust Enrollments

The college engages in deliberate and conscientious efforts to attract and retain an optimum number of students in order to serve community needs and maintain a foundation for continuing excellence in all we do. This approach to enrollment development involves all members of the college community, and is predicated upon a continuing commitment to quality and on establishing and sustaining an entrepreneurial mindset in all members of the college community.


The college embraces a comprehensive, inclusive planning model ensuring opportunities for participation for all stakeholders in the strategic planning process. The college is committed to continuous improvement, utilizing a constituent feedback loop, as well as the integration of planning, resource allocation, and institutional assessment.

Resource Stewardship

The college is a responsible and effective steward of its financial resources, supporting the achievement of its mission and goals through a participatory planning and allocation process. The college actively pursues additional resources at the local, state, and national level from both private and public sources.

Employee Development

The college attracts and retains the optimal number of the highest quality personnel and encourages, supports, and participates in continuous upgrading of skills, knowledge, and leadership skills through programs and services designed to maintain a faculty and staff who are knowledgeable and current in their fields, demonstrate an appropriate level of technological competence, and are engaged, energetic, and involved in the success of the college and the community.

Technology and Facilities

The college promotes a commitment to campus technology and facilities. Students are provided a rich technical environment with current technology for the access and delivery of resources to support their academic choices. Employees are provided access to evolving technology and resources sufficient to support the college community.  

JCC provides both students and employees with exceptional facilities that are aesthetically pleasing, well-maintained, “green” where possible and adequate to house a constantly shifting population and evolving institutional goals.

Culture of Evidence

The college systematically gathers, analyzes, and acts on evidence about student learning, satisfaction, and engagement. The college similarly assesses the accomplishments and activities of each department, and scans the external environment for challenges and opportunities. The college uses this data analysis to improve student learning and institutional effectiveness, to prioritize budget items, and to develop strategic planning goals.

Community Needs and Economic Development

The college provides high quality education and training experiences to meet the changing and diverse economic development, workforce, and personal enrichment needs of the communities it serves.  

Social Responsibility and Sustainability

The college promotes a commitment to a campus culture in which students and employees:

  • weigh the ethical merits of their decisions in relation to individual conduct and global citizenship.
  • act with respect and understanding for all, regardless of differences.
  • follow the ideals of “Sustainability” in which JCC both educates students about these ideals and provides a healthy learning environment with an elevated sense of and adherence to environmental stewardship.


The college encourages the development of internal partnerships that make the most effective use of our collective knowledge, skills, abilities, and resources. Similarly, the college develops or participates in external partnerships that strengthen the community, promote progress in the region, and enhance our ability to provide programs and services.

Strategic institutional directions

Build strong enrollments and foster student success

Focus on enhancing the culture of student centeredness through attention to JCC’s physical environment, personal connections to students, and student/customer services with the intent to increase levels of recruitment, retention, and overall enrollment.

Maintain college financial stability

Maintain the college’s financial stability by achieving higher levels of operational efficiency, making necessary budget decisions, actively implementing a five-year capital facilities master plan, exploring new collaborative partnerships, updating critical college policies, and securing additional resources from a wide range of external funding sources.

Strengthen the JCC Cattaraugus County Campus

Continue to clarify and commit to future directions on the Cattaraugus County Campus.

Enhance program offerings

Support and invest in an array of high quality, community relevant, and financially viable credit and non-credit academic programs which employ a variety of educational models and delivery systems and, where possible, operate on all JCC campus locations. 

Enhance JCC workplace satisfaction

Promote leadership and career development programs to all JCC employees in order to enhance the JCC workplace culture and actively encourage participation in innovative practices.

Promote college safety and security

Promote a safe and secure campus environment by implementing strategies and drills that properly educate and equip JCC students, faculty, and staff with procedures and skills that align with best practices for security management.

Encourage an inclusive college environment

Expand JCC efforts to provide a welcoming environment for diversity that encourages an understanding of the values associated with inclusiveness and fosters civil discourse in all college interactions.

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